Who We Are
We are a team of dedicated professionals with extensive experience in the insurance industry. Our knowledgeable agents are here to guide you through the complexities of insurance and annuity policies and ensure that you find the best coverage at the most competitive rates. We value integrity, customer satisfaction, and ongoing education to stay at the forefront of industry trends and changes.
We strive to provide a solution by protecting what matters most to you. We strive to deliver exceptional service, transparent communication, and reliable insurance products that you can depend on.
Our Mission
Our mission is to empower individuals and families to secure their financial future through customized life insurance and retirement planning. We are committed to delivering exceptional service, building lasting relationships, and financial confidence.
Kisa Walker
Agency Owner
Kisa M. Walker is a seasoned insurance professional with over 18 years of experience serving clients in the metro Atlanta area. As owner of The Essentials Insurance & Retirement Agency, she specializes in providing tailored solutions for disability insurance, life insurance, and annuities.
Before embarking on her insurance career, Kisa spent 16 years at IBM where she honed her analytical and problem-solving skills in the technology sector. This unique background allows her to bring a data-driven approach to insurance planning, ensuring her clients receive the most comprehensive and effective coverage options.
Kisa’s transition from the corporate world to insurance was driven by her passion for helping individuals and families secure their financial futures. Over the past 18 years, she has built a reputation for her personalized service and in-depth knowledge of the insurance industry.
As an independent agency owner, Kisa prides herself on working for her clients rather than any single insurance company. This allows her to offer a wide range of products from multiple providers, always keeping her client’s best interests at heart.
Kisa is deeply committed to her community and is actively involved in local charitable organizations. When not assisting clients, she enjoys spending time with her family and exploring the diverse culinary scene in Atlanta.
With her extensive experience, technical background, and client-focused approach, Kisa continues to be a trusted advisor for individuals and families seeking to protect their livelihoods and plan for the future through disability insurance, life insurance, and annuities.
Michelle Hargrove
Executive Administrator
With a solid foundation built over twenty years in the insurance industry, Michelle specializes in life insurance, long-term care (LTC), and annuities within the back-office operations of leading insurance carriers. Michelle brings a wealth of operational expertise and client-focused commitment to her role. Her career began with a passion for efficiency and a meticulous approach to supporting the intricate processes that ensure client satisfaction and regulatory compliance.
Throughout her career, Michelle has been instrumental in managing the administrative intricacies that underpin effective policy management and streamlined customer service. Her deep understanding of life insurance, long-term care, and annuity products has allowed her to optimize processes and enhance operational efficiency within her organization.
Michelle combines her operational acumen with a newfound focus on client advocacy and personalized service, supporting The Essentials Agency in delivering tailored insurance solutions that meet clients’ unique needs and aspirations.
Eager to expand her impact further, Michelle is preparing to transition into an independent agent role herself. This shift reflects her commitment to leveraging her extensive industry knowledge and operational background to empower clients with comprehensive insurance strategies.
As she prepares to embark on this new chapter, Michelle looks forward to building lasting partnerships and guiding individuals and families towards their financial goals through personalized, client-centered insurance solutions.
We Would Love to Meet You!
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